Warranty Information
Our Warranty Commitment
At Roberts Furniture & Mattress, we stand behind the quality of our products. We want you to feel confident in your purchase and enjoy your furniture for years to come.
Furniture Warranty
All furniture purchases are covered by our manufacturer's warranty, which is 1 year.
Mattress Warranty
Mattresses come with manufacturer warranties ranging from 10 to 25 years, depending on the brand and model. Coverage typically includes:
- Defects in materials and workmanship
- Sagging beyond specified measurements
- Structural damage to the mattress core
What's Covered
Our warranties cover manufacturing defects including:
- Structural failures in frames and mechanisms
- Spring or foundation defects
- Defective materials or workmanship
What's Not Covered
Normal wear and tear, damage from misuse, stains, burns, cuts, or damage from improper cleaning are not covered under warranty.
Making a Warranty Claim
To file a warranty claim, please contact us with your proof of purchase and photos of the issue. We'll work with you and the manufacturer to resolve the problem quickly.
For specific warranty details on your purchase, please refer to the warranty card provided with your product or contact our store.