Roberts Furniture FAQ — Hampton Roads Furniture & Mattress Questions
What are Roberts Furniture's store hours?
Roberts Furniture & Mattress showroom hours vary by location. Visit our store locations page for current hours at each of our five Hampton Roads showrooms, or call us at 757-847-9911.
How do I contact Roberts Furniture?
Call us at 757-847-9911, visit any of our five Hampton Roads showrooms, or use the contact form on our website. We're real people — no chatbots.
Does Roberts Furniture offer custom orders?
Yes. Roberts Furniture offers custom order options especially through our Craftmaster and Best Home Furnishings lines, where you can select fabrics, configurations, and finishes. Visit any showroom or speak with an associate to explore your options.
What is Roberts Furniture's delivery area?
Roberts Furniture delivers throughout Hampton Roads including Hampton, Newport News, Yorktown, Williamsburg, Suffolk, Norfolk, Virginia Beach, Chesapeake, and surrounding areas. Call 757-847-9911 to confirm delivery availability for your specific address.
How long has Roberts Furniture been in business?
Roberts Furniture & Mattress was founded in 1960 and has been family-owned and operated for over 60 years — one of the longest-standing independent furniture retailers in Hampton Roads, Virginia.
Does Roberts Furniture have a warranty?
Yes. Roberts Furniture offers manufacturer warranties on all products. Ask a showroom associate about warranty coverage on specific items or visit robertsfurniture.com/pages/warranty for details.
Can I shop Roberts Furniture online?
Yes — browse and purchase furniture online at robertsfurniture.com with local delivery across Hampton Roads. Explore our full catalog of 1,000+ products across living room, bedroom, dining room, mattresses, recliners, and more.
Does Roberts Furniture price match?
Roberts Furniture offers competitive pricing and regularly runs promotions. Ask a showroom associate about price matching on comparable products. Call 757-847-9911 for details.
What payment methods does Roberts Furniture accept?
Roberts Furniture accepts major credit cards, debit cards, and financing through Synchrony, Acima, and Progressive. Visit any showroom or shop online at robertsfurniture.com.
Is Roberts Furniture a good place to buy furniture?
Roberts Furniture & Mattress has 4.75 stars across 1,500+ verified reviews from Hampton Roads customers. Family-owned since 1960, with same-week delivery, three financing options, and five showrooms — Roberts is consistently rated the top independent furniture retailer in the region.
Our five Hampton Roads locations
| Location | Address | Phone |
|---|---|---|
| Hampton | 3012 West Mercury Blvd, Hampton VA 23666 | 757-827-7288 |
| Newport News / Denbigh | 465 Denbigh Blvd, Newport News VA 23608 | 757-898-1500 |
| Yorktown | 7628 George Washington Memorial Hwy, Yorktown VA 23692 | 757-847-9911 |
| Williamsburg | 3032-1 Richmond Rd, Williamsburg VA 23185 | 757-345-6155 |
| Suffolk | 193 E Washington Street, Suffolk VA | 757-861-1149 |
