Custom Orders

Custom Orders | Roberts Furniture & Mattress
Roberts Furniture & Mattress

Custom Orders,
Personal Guidance

The right furniture for your home starts with the right conversation. Our sales professionals are here to guide you every step of the way.

Not Sure Where to Start?
That's Exactly Why We're Here.

Custom furniture can feel overwhelming — hundreds of fabrics, dozens of configurations, multiple brands. At Roberts Furniture, our sales professionals take the guesswork out of the process. We listen to what you need, show you your options in person, and help you order exactly the right piece for your home and budget.

We Don't Just Sell Furniture.
We Help You Find the Right Piece.

There's a difference between a store that puts furniture on a floor and a team that actually knows the products. Our sales professionals have years of hands-on experience with every brand we carry — they know the fabrics, the quality differences, the lead times, and which options give you the most value.

Whether you're furnishing a whole home or just looking for one perfect chair, we'll take the time to understand what you need and point you in the right direction. No pressure. No guesswork.

🎨

Fabric & Finish Guidance

We'll help you choose fabrics and finishes that work for your lifestyle — pets, kids, humidity, and all.

📐

Size & Configuration Help

Not sure what fits? We'll walk through your room dimensions and help you find the right configuration.

💡

Brand & Product Knowledge

We carry multiple premium brands and know them inside and out — so you get honest advice, not a sales pitch.

💳

Financing Options

We'll walk you through financing options so you can take home what you love today, not when you've saved up enough.

Our People

Sales Professionals Who Actually Know Their Stuff

Our team has been helping Hampton Roads families furnish their homes for decades. They know the difference between a Performa-Weave cushion and standard foam. They know which wood finishes hold up best in coastal Virginia homes. They know how to read a room and match a piece to a lifestyle.

When you walk into any of our five showrooms, you're not going to be handed a brochure and left alone. You're going to talk to someone who genuinely knows the products and genuinely wants to help you find the right thing.

"We've been helping Hampton Roads families find the right furniture since 1960. That experience doesn't come from a website — it comes from listening to thousands of customers and knowing our products inside and out."
— Roberts Furniture & Mattress, Family Owned Since 1960

How Custom Orders Work

1

Call or Come In

Reach out by phone or visit any of our 5 Hampton Roads showrooms. Tell us what you're looking for.

2

Meet Your Advisor

One of our sales professionals will sit down with you, understand your needs, and walk you through the right options.

3

Design Your Piece

Choose your fabric, finish, size, and configuration. We'll confirm every detail and place your order with confidence.

4

We Deliver

When your piece is ready, we deliver it to your home across Hampton Roads — real local delivery from people you know.

Ready to Find Your Perfect Piece?

Call us or stop into any showroom. Our team is ready to help you today.

(757) 898-1500
Ask for Jake Roberts