NEW OWNER WARRANTY
Craftmaster Furniture is warranted to be free of defects in workmanship and materials for ONE YEAR from the original purchase date. Under this warranty, Craftmaster's obligation is limited to repairing or replacing any part or parts, except those not covered by the warranty, found to be defective in material or workmanship upon examination by Craftmaster. Cost for packing and shipping, if required, are not covered by this warranty.
Claims for service under the warranty must be made thought the retail dealer from which the furniture was purchased. Excluded in this warranty is furniture sold "as-is", liquidation sales and any defects resulting from misuse of the furniture.
Lifetime limited warranty. Craftmaster frames, upholstered in the original fabric and under normal use and conditions, are warranted against manufacturing defects to the original purchaser for the lifetime of the product.
Craftmaster spring units are warranted against breakage due to defective parts or workmanship for a period of FIVE YEARS from the date of purchase.
Craftmaster cushioning materials are the primary source of comfort you receive from your furniture. Seat cushions are warranted for FIVE YEARS from the date of purchase against loss of resiliency. The loss of resiliency should not be confused with slight softening and flattening of the polyester fiber and foam, that will occur as a result of normal use and aging.
Innerspring mattresses are warranted to be free of defects for FIVE YEARS by the mattress manufacturer. Sleeper mattress covers are excluded from this warranty. If defects appear (under normal use and service ) during the first 5 years we will, at our option, repair or replace the mattress at no charge to the original purchaser.
Swivel rockers, recliners, sleeper mechanism (all metal parts) are warranted to be free of defects for TWO YEARS from the date of original purchase.
Fabric / Leather:
Upholstery fabrics / leather are warranted against defective marterial or workmanship for ONE YEAR from the date of purchase under normal care and use. This warranty does not cover fading, pilling, shrinkage or damage caused by heavy soiling or abuse. Due to dye lot variations from fabric suppliers, Craftmaster cannot guarantee dye lot matches unless products are purchased simultaneously. Fabric / leather failure or damage
due to chemical treatment or improper cleaning is also excluded from this warranty. See our swatch or contact Craftmaster for the proper fabric cleaning codes.
To ensure longer wear from your upholstery fabric, be sure to vacuum the seat cushions, inside arms and inside backs on a regular basis ( at least once a week is recommended). Animals such as cats and dogs are extremely abrasive on upholstery fabric and should not be allowed on furniture. Fabric mills will not honor
warranties of any type if evidence of animal use is found. Never expose upholstery fabrics / leather to sunlight for any lengthy period of time.
This limited warranty excludes all other expressed or implied warranties.
review date: 7/10/2014
3012 West Mercury Blvd
Hampton, VA 23666
465 Denbigh Blvd
Newport News, VA 23608
3032-1 Richmond Rd
Williamsburg, VA 23185
7628 George Washington
Yorktown, VA 23692
Roberts Furniture & Mattress is a family-owned discount furniture, mattresses, living room, dining room, bedroom, home office and accents store based in Hampton, VA. Since 1960, Roberts Furniture & Mattress has served customers in Hampton, Newport News, Virginia Beach, Petersburg, Norfolk, Williamsburg, Chesapeake, Suffolk, Poquoson, Colonial Heights and Chester with low prices on furniture, mattresses, living room, dining room, bedroom, home office and accents products and top notch customer service.
Our knowledge of the furniture, mattresses, living room, dining room, bedroom, home office and accents we sell sets us high above the competition. Roberts Furniture & Mattress is an authorized dealer of such brands as Ashley Furniture, Bassett Mirror Company, Bernards, Broyhill Furniture, and more. We can help you select your new furniture, mattresses, living room, dining room, bedroom, home office and accents purchase at any budget.
We look forward to seeing you at Roberts Furniture & Mattress, serving Hampton, Newport News, Virginia Beach, Petersburg, Norfolk, Williamsburg, Chesapeake, Suffolk, Poquoson, Colonial Heights and Chester in Virginia since 1960.